AI Agents

Proactive agents that reach out based on triggers like cart abandonment or inactivity

Reactive agents that handle incoming queries using your knowledge base

Self-learning knowledge base that improves from every conversation

AI-powered translation to reply in the customer's preferred language automatically

Conversation summaries so agents get instant context when taking over from AI

Multi-turn context retention for natural, human-like conversations

Escalation detection that hands off to a human when confidence drops or sentiment turns negative