Data Processing Agreement
Last updated: April 2026
1. Definitions
This section will define key terms used throughout this Data Processing Agreement, including Controller, Processor, and Personal Data.
2. Scope and Purpose
This section will describe the scope of data processing activities performed by ScaleChat on behalf of the customer.
3. Data Processing Details
This section will outline the categories of data subjects, types of personal data processed, and duration of processing.
4. Security Measures
This section will describe the technical and organizational security measures implemented to protect personal data.
5. Sub-processors
This section will list authorized sub-processors and describe the process for adding new sub-processors.
6. Data Subject Rights
This section will explain how ScaleChat assists customers in fulfilling data subject access requests.
7. Contact
For DPA-related inquiries, please contact us at dpa@scalechat.com.