Chatbot Builder

Visual flow builder with an intuitive canvas for designing conversation flows

Drag-and-drop nodes for messages, questions, conditions, and actions

Conditional branching based on user responses, tags, or custom attributes

Built-in actions: assign agent, add tag, update contact, call API, send template

Seamless human handoff when the bot detects complex queries or user frustration

Flow analytics with drop-off rates, completion rates, and node-level metrics